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Driving and Traffic School Complaints



Driving School and Traffic Violator School Complaints

All consumer complaints must be submitted in writing as follows:

Consumer Complaint Submission Instructions


complete form...

and submit complaint(s) to...

Driving School

  • Owners
  • Operators
  • Instructors

Traffic Violator School

  • Owners
  • Operators
  • Instructors

OL 620*

Department of Motor Vehicles
Occupational Licensing Services and Support
Driving School and Traffic Violator School Complaint Unit
P.O. Box 932342 MS L224
Sacramento, CA 94232-3420



Vehicle Dealers

Registration Services

and other licensees

INV 172

the office, listed on the INV 172A**, nearest the licensee's place of business.

These complaints are handled by the Investigations Division.

Unlicensed activity by a school

INV 172A

an Investigative Office (call for appointment).

A letter and licensing information package will be sent to the unlicensed party.

The information will be retained by the local investigations office.

* The Driving School and Traffic Violator School Complaint, form OL 620, is available on the department's website.

** The INV 172 pamphlet, "Filing a Complaint with the Department of Motor Vehicles" contains the "Record of Complaint Form" (Form INV 172A) which includes a list of DMV Investigations District offices.

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