Traffic Safety
State Agencies and More
- California Highway Patrol Commercial Vehicles
- Office of Truck Services at California Department of Transportation (CalTrans)
- California County Clerk
- California Vehicle Code
- California Public Scales Listing
- California Business Permits Made Simple
- International Fuel Tax Agreement
DMV Matters
- Trip Permits
- Fees for Various Permits (including one-trip permit)
- Occupational Licensing
- Commercial Vehicle Registration
- Dismantler’s Handbook of Registration Procedures
- Driving School Program Handbook
- Driver Education Lesson Plan
- Driving School Instructor Lesson Plan
- Guide for Licensed Vehicle Dealers and Lessor-Retailers
- Ignition Interlock Device Program Handbook
- Registration Service Program Handbook
- Student License Manual
- Vehicle Distributor Program Handbook
- Vehicle Industry Procedures (VIP) Manual (formerly the Dealer’s Handbook)
- Vehicle Lessor-Retailer Program Handbook
- Vehicle Manufacturer Program Handbook
- Vehicle Remanufacturer Program Handbook
- Vehicle Representative License Handbook
- Vehicle Salesperson License Handbook
- Vehicle Verifier License Handbook
- Agent’s Handbook for Registration of Undocumented Vessels
View all OL forms in DMV Forms.
For forms to apply for a specific occupational license, visit the applicable occupation license page.
- OL 395D, Dismantler Acquisition, Reg. 42, Order Form
- OL 395R, Registration Transaction Authorization Agreement, Reg 600, Order Form
- OL 400, DMV Licensed Driving School Driving School Certificate DL 400B, DL 400C, DL 400D, and OL 800 Order Form
- OL 856, Traffic Violator School Instructor Written Test Order Form
- OL 857, Vessel Agent Supply Order Form
- OL 1005, Mature Driver Completion Certificate Order Form
- ADM 9050, Appointment of Director as Agent for Service of Process
- DL 119, Statement of Consent to Issue an Acceptance of Liability for a Student License
- DMV 8016, Request for Live Scan Service
- FO 31, Industry Holdout/Correction Request
- FO 607 A, Industry Customer Employee Listing
- STD 204, Payee Data Record
DMV issues OLIN memos as needed to inform you of any new procedures and/or requirements that may affect your business.
Want to receive free email alerts when a new publication is published on the DMV website?
View all Vehicle Industry and Occupational Licensing Industry News memos
Contact Information
Vehicle Industry Services are available Monday, Tuesday, Thursday, and Friday from 8:00 a.m. to 5:00 p.m., and Wednesdays from 9:00 a.m. to 5:00 p.m.
If you are a:
- Dealer
- Lessor-retailer
- Dismantler
- Registration service
- Transporter
- Driving and traffic violator school owner, operator, or instructor
Call the Business Licensing Unit at (916) 229-3126.
If you are a:
- Salesperson
- Representative
- Vehicle verifier
- Vessel agent
- Employer testing program participant
Call the Individual Licensing Unit at (916) 229-3128.
If you have questions regarding:
- A manufacturer or distributor
- Traffic violator school oversight contract management
- Legislation/regulation review
- Industry memo coordination
- Ignition Interlock manufacturer approval
- OL application form coordination
- OL web page content management
- Products requiring licensure
Call OL Compliance at (916) 229-3154.
Additional Contact Options:
Application Review/Administrative Disciplinary Action: (916) 229-3129
Collections (Admin. Service Fee, Dishonored Checks): (916) 229-3138
Surety Bond Cancellation/Reinstatement/Replacement: (916) 229-3307
Voice Mail Line: (916) 229-3151
Email: LODInfoReq@dmv.ca.gov
Mailing Address
Postal Address
OL Section
PO Box 932342 MS L224
Sacramento, CA 94232-3420
Courier Deliveries (No Public Access)
OL Section
8243 Demetre Ave
Sacramento, CA 95828
Complaints
To file a complaint against a driving school or traffic violator school, complete the Driving School and Traffic Violator School Complaint (OL 620) and submit to the address on the form.
Complaints against other licensed businesses such as vehicle dealers, salespersons, registration services, dismantlers, etc. are handled by the Department of Motor Vehicles (DMV) Investigations Division. You can file your complaint online.
You can reach us at (916) 229-3154 if you have any questions.
- If you have questions regarding the processing of a specific IRP application, such as fees due, required documents, status, etc., contact a representative at the IRP Operations unit: (916) 657-7971
- If you need to email the IRP Operations Unit, contact: IRPCustomerResponse@dmv.ca.gov
- If you have already contacted the IRP Operations Unit but you need additional assistance, contact the management staff: (916) 657-7783
- If you need to mail or fax information to the IRP Operations Unit:
- Send mail to:
Department of Motor Vehicles
Registration Operations Division
IRP Operations MS H160
PO Box 932320
Sacramento, CA 94232-3200 - Send Overnight mail to:
Department of Motor Vehicles
Registration Operations Division
IRP Operations MS H160
2415 First Avenue
Sacramento, CA 95818 - Send a fax to: (916) 657-6628 or (916) 657-6630
- Send mail to:
- If you have questions regarding the processing of a specific MCP application, such as fees due, required documents, status, etc., contact a representative in the MCP Operations unit: (916) 657-8153
- If you need to mail or fax information to MCP Operations:
- Send mail to:
Department of Motor Vehicles
Registration Operations Division
MCP Operations MS H875
PO Box 932370
Sacramento, CA 94232-3700 - Send Overnight mail to:
Department of Motor Vehicles
Registration Operations Division
MCP Operations MS H875
2415 First Avenue
Sacramento, CA 95818 - Send fax to: (916) 657-6803
- Send mail to:
If you have questions about PFR, contact a representative in the IRP Operations Unit: (916) 657-7971
If you have questions about an ICP issue, email the ICP team: rodicpadministrators@dmv.ca.gov