Accessibility

The Department of Motor Vehicles (DMV) website has been developed in compliance with California Government Code (CGC) §11135, located in Section D of the CGC. CGC §11135 requires that all electronic and information technology developed or purchased by the State of California Government is accessible to people with disabilities.

There are various types of physical disabilities that impact user interaction on the web. Vision loss, hearing loss, limited manual dexterity, and cognitive disabilities are examples, with each having different means by which to access electronic information effectively. Our goal is to provide a good web experience for all visitors.

Below you will find a list of some of the technology solutions we have integrated to make our websites easy to navigate, fast-loading, and accessible. To further improve the ease of use and readability of this site, such as increasing the font size, please review the section below on how to customize your browser.

Certification

California Government Code Section 11546.7 requires the director and chief information officer of each state agency or state entity to certify that the agency/entity’s website is compliant with Web Accessibility Standards.

What Makes Our Website Accessible?

Clean, Simple, and Consistent

Our website uses simple information architecture with uniform navigation and reliable headings throughout. Content layout and graphical design are consistent on every page.

“Skip To:” Menu

The “skip to” navigation appears at the top of each page. It allows the user to jump to the content area, accessibility page, or footer, and skip the navigation and other header elements, which repeat on every page.

The Navigation

The main navigation, located just below the title banner (California logo and branding banner), uses lists. Lists make it easier for screen readers to literally read down the list without having to sort through unnecessary code. Lists also allow the users to use the tab key to move from link to link.

Breadcrumb Navigation

Breadcrumbs, located at the top of each page (except for the homepage) and directly below the main navigation, let you know where you are and where you have been, or where a particular file resides. Breadcrumbs make it easier to navigate your way back to the root folder.

Images With Alternative (Alt) Text

Photographs and other relevant images on the site are accompanied by alternative text (the ALT tag.) Alt tags provide a written description of the image, which is accessible to screen readers, and it is visible when the mouse is placed over the image. This is also useful for people who have images turned off on their browser, in which case a description will display where the image used to be.

Relative Font Sizing

Relative font size can be enlarged using magnification tools or by changing your browser settings.

Style Sheets

Cascading Style Sheets (CSS) are used for content layout and graphical elements (color, font styles, custom titles and subtitles, etc.) Using CSS for styling keeps our HTML clean, streamlined, easier to maintain, and it downloads faster. Style sheets can be replaced by the user’s own styles. To turn CSS off, and access the content without any formatting, download and install the Firefox Web Developer toolbar or the Internet Explorer Developer toolbar. With these toolbars turning CSS on and off is just a click away, plus they offer many other helpful tools. If you use a different browser, do an Internet search for accessibility for your particular browser.

Fluid Sizing Display

The width of our pages changes and adapts to the width of your browser. This is more noticeable if you have a large screen and/or use high resolution for your monitor. Our website is viewed best at a minimum of 800 x 600 pixels.

Accessible Via Mouse or Keyboard

You can use the mouse or keyboard to navigate through our information. The tab key will move the cursor from link to link.

Access Keys

Access keys are keyboard shortcuts that help you get around the site. (Details on keyboard shortcuts can be found farther down on this page.)

No Sound, No Images, No Problem

Content is accessible without sound, color, scripts or graphics.

Universal Shortcut Keys for Basic Navigation

Keyboard ShortcutAction
F5Refresh
Ctrl + F5Refresh and reset the browser cache for the current page.
Alt + Left ArrowBack
Alt + Right ArrowForward
Alt + HomeReturn to home page
EscapeStop
F6 (or Alt + D, or Ctrl + L)Select the address bar
F11Enter/exit fullscreen mode
HomeScroll to top of page
EndScroll to bottom of page
SpacebarScroll down
Shift + SpacebarScroll up
Page Down/UpScroll down / up
Ctrl + Left ClickOpen link in new tab
Shift + Left ClickOpen link in new window
Shift + Ctrl + Left ClickOpen link in new background tab

Browser-specific Shortcut Keys

Google Chrome

https://support.google.com/accessibility/answer/157179?hl=en

Microsoft Edge

https://support.microsoft.com/en-us/help/4531783/microsoft-edge-keyboard-shortcuts

Firefox

https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

Internet Explorer 11+

https://support.microsoft.com/en-us/help/15357/windows-internet-explorer-11-keyboard-shortcuts

Safari

https://support.apple.com/en-us/HT204434

Screen Reader Shortcut Keys

Windows

Mac

Mobile

Difficulty Accessing Material

If you have difficulty accessing any material on this site because of a disability, please contact us in writing and we will work with you to make the information available. You can direct your request to our Webmaster.