| Service Delivery Type | July-September 2012 | October-December 2012 | January-March 2013 | April-June 2013 | Total Customers |
|---|---|---|---|---|---|
| Service Delivery TypeMail | July-September 20122,377,683 | October-December 20122,068,688 | January-March 20132,284,664 | April-June 20132,313,057 | Total Customers9,044,092 |
| Service Delivery TypeInternet | July-September 20121,750,345 | October-December 20121,568,323 | January-March 20131,798,196 | April-June 20131,860,456 | Total Customers6,977,320 |
| Service Delivery TypeField Office | July-September 20121,462,604 | October-December 20121,379,722 | January-March 20131,303,944 | April-June 20131,430,985 | Total Customers5,577,255 |
| Service Delivery TypeAuto Club | July-September 2012779,839 | October-December 2012693,301 | January-March 2013767,422 | April-June 2013790,593 | Total Customers3,031,155 |
| Service Delivery TypeBusiness Partner Automation | July-September 2012258,747 | October-December 2012249,706 | January-March 2013331,739 | April-June 2013338,877 | Total Customers1,179,069 |
| Service Delivery TypeSelf Service Terminals (SST) | July-September 2012181,068 | October-December 2012166,878 | January-March 2013191,991 | April-June 2013198,691 | Total Customers738,628 |
| Service Delivery TypeHeadquarters | July-September 2012100,387 | October-December 201289,840 | January-March 2013107,615 | April-June 2013108,490 | Total Customers406,332 |
| Service Delivery TypePhone | July-September 201258,203 | October-December 201258,704 | January-March 201353,008 | April-June 201354,448 | Total Customers224,363 |
| Service Delivery TypeTotal | July-September 20126,968,876 | October-December 20126,275,162 | January-March 20136,838,579 | April-June 20137,095,597 | Total Customers27,178,214 |
Please Note: This chart reflects data for the top four ways customers choose to renew their vehicle registration. Please refer to the table above for DMV’s other service delivery types.