Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2013-2014

Over 5.2. million customers renewed their driver license in FY 2013-2014. Of those customers, over three million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew their driver license in a field office, even though they were eligible to renew using an alternative service channel.

Service Delivery TypeJuly-September 2013October-December 2013January-March 2014April-June 2014Total Customers
Field Office172,889176,212184,869171,498705,468
Customers eligible to renew their license via alternative services fiscal year 2013-2014 chart.