Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2021-2022

Over 3.8 million customers renewed their driver license in FY 2021-2022. Of those customers, over 1.6 million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew their driver license in a field office, even though they were eligible to renew using an alternative service channel.

Service Delivery TypeJuly-September 2021October-December 2021January-March 2022April-June 2022Total Customers
Field Office68,70056,70962,43472,746260,589
Eligible Driver License Renewal Customers Served Fiscal Year 2021-2022 Year to Date for Field Office, Internet, Mail