Over 1.8 million customers renewed their driver license in the first
six months of FY 2021-2022. Of those customers, over 780 thousand
were eligible to renew via an alternative service channel. The chart
below provides a breakdown of the method used by these eligible
customers to renew their driver license. Field Office totals reflect those
customers who chose to renew their driver license in a field office, even
though they were eligible to renew using an alternative service channel.
| Service Delivery Type | July-September 2021 | October-December 2021 | January-March 2022 | April-June 2022 | Total Customers |
|---|---|---|---|---|---|
| Field Office | 68,700 | 56,709 | 125,409 | ||
| Internet | 252,491 | 220,037 | 472,528 | ||
| 128,438 | 54,600 | 183,038 | |||
| Total | 449,629 | 331,346 | 780,975 |
