Service Delivery Type	July-September 2012	October-December 2012	January-March 2013	April-June 2013	Total Customers
Mail	2,377,683	2,068,688	2,284,664	2,313,057	9,044,092
Internet	1,750,345	1,568,323	1,798,196	1,860,456	6,977,320
Field Office	1,462,604	1,379,722	1,303,944	1,430,985	5,577,255
Auto Club	779,839	693,301	767,422	790,593	3,031,155
Business Partner Automation	258,747	249,706	331,739	338,877	1,179,069
Self Service Terminals (SST)	181,068	166,878	191,991	198,691	738,628
Headquarters	100,387	89,840	107,615	108,490	406,332
Phone	58,203	58,704	53,008	54,448	224,363
Total	6,968,876	6,275,162	6,838,579	7,095,597	27,178,214

Please Note: This chart reflects data for the top four ways customers choose to renew their vehicle registration. Please refer to the table above for DMV’s other service delivery types.