Vehicle Registration Renewal Customers Served Fiscal Year 2018-2019

Service Delivery TypeJuly-September 2018October-December 2018January-March 2019April-June 2019Total Customers
Mail1,902,510
1,706,209
1,934,090
1,824,726
7,367,535
Internet2,506,935
2,353,831
2,611,392
2,745,194
10,217,352
Field Office960,243
998,267
1,084,116
1,103,605
4,146,231
Auto Club979,300
864,365
954,365
980,566
3,778,596
Business Partner630,053
563,191
663,958
691,801
2,549,003
Self-Service Terminal467,257
415,159
492,850
533,897
1,909,163
Phone (IVR)78,099
66,678
80,106
80,328
305,211
Total7,524,397
6,967,700
7,820,877
7,960,117
30,273,091
This table shows vehicle registration renewal transactions for the three quarters of the fiscal year 2018-2019, broken down by service delivery types.