Research Studies & Reports

DMV’s Research & Development Branch has been conducting research and producing studies and reports since the 1950s. Research & Development reports help DMV to measure the impact of new laws on making drivers safer. We also identify areas where we can improve our processes, explore new approaches to solving existing problems, and branch out into new opportunities to serve you better. 

Request printed copies of studies and reports by mail at:

Department of Motor Vehicles
Research and Development Branch
2570 24th Street, Mail Station: H-126
Sacramento, CA 95818
(916) 657-5805

Please include the report number, the number of copies requested, and your name, address, and phone number.

402 Results

Report ID Date Published Title Section Links
NRN097 1986/ 07

Executive Management Information System

By: Rick Williams, Steve Krimetz, & Ron O' Dell

The Executive Management Information System was an attempt to develop a departmental management information system (MIS) for DMV. Summarized production data was compiled and formatted to provide information for middle and upper management.

VII
NRN098 1987/ 04

A Queueing Model of Customer Waiting Time in DMV Field Offices

By: Anthony DeMaio

To develop a computerized queueing model for use in DMV field offices for possible reduction of customer waiting time.

VII
NRN099 1987/ 11

Terminal Digit Workload Scheduling Project

By: Anthony DeMaio

To develop a computerized workload scheduling system for the terminal digit (TD) operators.

VII
NRN100 1988/ 04

Standardization of Production Rates for Comparing Field Offices

By: Dan Kadell

To develop practical examples of standardization techniques for use in DMV field offices and headquarters units.

VII
NRN101 1988/ 08

Determining Sample Size

By: Mary K. Janke

This paper was meant to introduce people unfamiliar with sampling theory and practice to some basic information needed in order to make a valid inference from a sample to a population.

VII
NRN102 1988/ 08

Prediction of Field Office Telephone Staffing Levels

By: Anthony DeMaio

To develop a regression model for staffing telephone operations in DMV field offices.

VII
NRN103 1991/ 01

Driving Simulator Review

By: Leonard A. Marowitz

To review and evaluate the technology, costs, and _unresolved issues of contention related to driving simulators; to reach conclusions, based on research studies, about the validity of using driving simulators.

VII
NRN104 1991/ 01

Accidents, Mileage, and the Exaggeration of Risk

By: Mary K. Janke

To correct a common misinterpretation of the accidents-per-mile measure. The assumption that accidents should be proportional to miles driven is shown to be invalid and to exaggerate the accident risk of lowmileage groups.

VII
NRN105 1991/ 04

Nomograms for Power, Sample Size and Effect Size for Statistical Tests

By: Leonard A. Marowitz

To develop a reference which can be used to quickly determine the statistical power of a variety of widely used statistical tests.

VII
NRN106 2003/ 03

Research Notes (Newsletter), April 1972 – March 2003- abstract (PDF)

By: California DMV, Research and Development Branch

To communicate the activities and research findings of the Research and Development Section and others to management and operational personnel.

VII