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TouchScreen Testing Now in Select DMV Field Offices

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Contact:  Office of Public Affairs
2415 First Avenue 
Sacramento, CA 95818
(916) 657–6437 | dmvpublicaffairs@dmv.ca.gov

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FOR IMMEDIATE RELEASE
September 8, 2014

TouchScreen Testing Now in Select DMV Field Offices

New Technology to Take the Driver License Exam

SACRAMENTO — The California Department of Motor Vehicles (DMV) is moving into the future with an automated touch screen version of the driver license exam. The TouchScreen test replaces the traditional pencil and paper exam.

The TouchScreen machines are now available in 120 field offices across the state. Additional field offices will be getting the new technology over the next two months.

"The TouchScreen system reduces test time and improves field office wait times, reduces fraud by randomizing the test questions and answers, and provides easier maintenance of test questions currently done manually," said DMV Director Jean Shiomoto. While using the TouchScreen monitor, customers are guided through the testing process and given immediate feedback if a question is answered incorrectly.

Customers can take the basic driver license (Class C), the Commercial, and the motorcycle driver license test on the TouchScreen terminals. Once the customer completes the test, the screen will show either a pass or fail notification. If an applicant fails the test, they can retake the test the same day. Applicants under the age of 18 must wait one week before retaking the test. The TouchScreen test is currently available in English and Spanish, but it will be available in other languages in the near future.

How the Touch Screen Testing terminal works:

1. Select English or Spanish   2. Scan the Barcode
Image of Touch Screen, select language   Image of Touch Screen, barcode instructions
3. Enter Your Birth Year   4. Begin the Multiple Choice Test
Image of Touch Screen, enter birth year instructions   Image of Touch Screen, display of multiple choice test

TouchScreen Testing Video Available:

You can watch the TouchScreen Testing public service announcement on the DMV YouTube site. It is available in English and Spanish.

There is also a video showing how to take the new TouchScreen test on the DMV YouTube site. It is available in English and Spanish.

For b-roll video of the TouchScreen testing machines click here.

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