Traffic Safety

State Agencies and More

DMV Matters

View all OL forms in DMV Forms.

For forms to apply for a specific occupational license, visit the applicable occupation license page.

DMV issues OLIN memos as needed to inform you of any new procedures and/or requirements that may affect your business.

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View all Vehicle Industry and Occupational Licensing Industry News memos

Contact Information

Vehicle Industry Services are available Monday, Tuesday, Thursday, and Friday from 8:00 a.m. to 5:00 p.m., and Wednesdays from 9:00 a.m. to 5:00 p.m.

If you are an Occupational Licensee or applicant, please call (877) 563-5213 for assistance.

Mailing Address

Postal Address
OL Section
PO Box 932342 MS L224
Sacramento, CA 94232-3420

Courier Deliveries (No Public Access)
OL Section
8243 Demetre Ave
Sacramento, CA 95828

Complaints

To file a complaint against a driving school or traffic violator school: Driving School and Traffic Violator School Complaints – California DMV.

Complaints against other licensed businesses such as vehicle dealers, salespersons, registration services, dismantlers, etc. are handled by the Department of Motor Vehicles (DMV) Investigations Division. You can file your complaint online.

  • If you have questions regarding the processing of a specific IRP application, such as fees due, required documents, status, etc., contact a representative at the IRP Operations unit: (916) 657-7971
  • If you need to email the IRP Operations Unit, contact: IRPCustomerResponse@dmv.ca.gov
  • If you have already contacted the IRP Operations Unit but you need additional assistance, contact the management staff: (916) 657-7783
  • If you need to mail or fax information to the IRP Operations Unit:
    • Send mail to: 
      Department of Motor Vehicles 
      Registration Operations Division 
      IRP Operations MS H160 
      PO Box 932320 
      Sacramento, CA 94232-3200
    • Send Overnight mail to: 
      Department of Motor Vehicles 
      Registration Operations Division 
      IRP Operations MS H160 
      2415 First Avenue 
      Sacramento, CA 95818
    • Send a fax to: (916) 657-6628 or (916) 657-6630
  • If you have questions regarding the processing of a specific MCP application, such as fees due, required documents, status, etc., contact a representative in the MCP Operations unit: (916) 657-8153
  • If you need to mail or fax information to MCP Operations:
    • Send mail to: 
      Department of Motor Vehicles 
      Registration Operations Division 
      MCP Operations MS H875 
      PO Box 932370 
      Sacramento, CA 94232-3700
    • Send Overnight mail to: 
      Department of Motor Vehicles 
      Registration Operations Division 
      MCP Operations MS H875 
      2415 First Avenue 
      Sacramento, CA 95818
    • Send fax to: (916) 657-6803

If you have questions about PFR, contact a representative in the IRP Operations Unit: (916) 657-7971

If you have questions about an ICP issue, email the ICP team: rodicpadministrators@dmv.ca.gov