Driving School and Traffic Violator School Complaints

Online Forms 2

Need to file a complaint?

You may file an online consumer complaint against:

  • Driving School:
    • Owners
    • Operators
    • Instructors
  • Traffic School:
    • Owners
    • Operators
    • Instructors

Need help? This step-by-step guide can help you file a complaint with DMV:

YouTube Video

Please note that this inspection tool supports these browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari (iOS/OS X).

All consumer complaints must be submitted in writing as follows:

Complaint for:Complete form:Submit complaint(s) to:
Driving School
– Owners
– Operators
– Instructors

Traffic Violator School
– Owners
– Operators
– Instructors
Driving School and Traffic Violator School Complaint (OL 620)Department of Motor Vehicles
Occupational Licensing Services and Support
Driving School and Traffic Violator School Complaint Unit
P.O. Box 932342 MS L224
Sacramento, CA 94232-3420
– Dismantlers
– Salespersons
– Vehicle Dealers
– Registration Services
– and other licensees
Problems with a vehicle purchase, Can DMV help me? (INV 172)The office listed on the INV 172A* nearest the licensee’s place of business.

These complaints are handled by the Investigations Division.
Unlicensed activity by a schoolRecord of Complaint Form (INV 172A)An Investigative Office (call for appointment).

A letter and licensing information package will be sent to the unlicensed party.

The information will be retained by the local investigations office.

* The INV 172 pamphlet contains the “Record of Complaint Form” (Form INV 172A) which includes a list of DMV Investigations District offices.

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