All consumer complaints must be submitted in writing as follows:
|Complaint for:||Complete form:||Submit complaint(s) to:|
Traffic Violator School
|Driving School and Traffic Violator School Complaint (OL 620)||Department of Motor Vehicles|
Occupational Licensing Services and Support
Driving School and Traffic Violator School Complaint Unit
P.O. Box 932342 MS L224
Sacramento, CA 94232-3420
– Vehicle Dealers
– Registration Services
– and other licensees
|Problems with a vehicle purchase, Can DMV help me? (INV 172)||The office listed on the INV 172A* nearest the licensee’s place of business.|
These complaints are handled by the Investigations Division.
|Unlicensed activity by a school||Record of Complaint Form (INV 172A)||An Investigative Office (call for appointment).|
A letter and licensing information package will be sent to the unlicensed party.
The information will be retained by the local investigations office.
* The INV 172 pamphlet contains the “Record of Complaint Form” (Form INV 172A) which includes a list of DMV Investigations District offices.
Need something else?
Contact us if you have any questions about applying for occupational licenses. We’re here to help!
Resources and Links
Use these helpful resources to find answers to your questions about occupational licensing and vehicle industry services.
Occupational License Status Information System (OLSIS)
To learn the occupational license status for a business licensed by DMV, OLSIS houses records of DMV licensees and provides daily updates to information on their license statuses.