Customers Eligible to Renew Their License Via Alternative Services Fiscal Year 2012-2013

Over 4.7 million customers renewed their driver license in FY 2012-2013. Of those customers, over 2.7 million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew their driver license in a field office, even though they were eligible to renew using an alternative service channel.

Service Delivery TypeJuly-September 2012October-December 2012January-March 2013April-June 2013Total Customers
Field Office161,039148,626155,925157,095622,685
Customers eligible to renew their license via alternative services fiscal year 2012-2013 chart.