Your Personal Information
California law requires the Department of Motor Vehicles (DMV) to inform you about possible disclosures of information collected on the Driver License or Identification Card Application (DL 44) or Commercial Driver License Application (DL 44C) form. This information relates to the eligibility for, and issuance of, a driver license/identification (DL/ID) card. The application process is used to create a record for you in the DMV database(s). Additional information, such as accidents, insurance information, etc., may be updated to your record and shared as permitted by law.
Personal Information Collected From Credit/Debit Card Transactions
DMV uses a credit/debit card company to process credit/debit card transactions for services, and does not retain, share, store, or use personal information for any secondary purposes except as authorized by law. For making payments using our website, you must provide your first and last name, credit/debit card number, and expiration date. The financial information we collect is used for payment processing purposes only, and we use industry standard safeguards to protect this information.
Laws That Protect the Release of Your Personal Information
DMV only releases your information as authorized and in accordance with the Information Practices Act (IPA) of 1977, Drivers Privacy Protection Act (DPPA), and the California Vehicle Code (CVC). Under IPA, an agency will not disclose any personal information in a way that would link the individual to the information provided, with certain exceptions.
In addition, DPPA requires all states to protect the privacy of personal information contained in a person’s driving record. Personal information on the driving record includes the driver’s name, address, telephone number, social security number, DL/ID number, photograph, date of birth, and medical or disability information. It does not include information concerning a driver’s traffic violations, license status, or accidents.
There may also be more specific California laws that protect the above personal information.
When Is DMV Authorized to Release Personal Information?
There are authorized exceptions to the laws that protect your personal information. For example, a driver’s personal information may be obtained from DMV for any federal, state, or local agency use in carrying out its functions; driver safety purposes; and market research activities.
- Authorized law enforcement agencies may access driver record information as part of an ongoing investigation. However, the databases available to law enforcement do not indicate under what CVC section a DL was issued, nor do they include any of the identification documents used to obtain a DL.
Uses of Your Personal Information
The DPPA limits the use of information on the driving record to certain purposes. These purposes include:
- Carrying out government agency functions including courts and law enforcement.
- Matters of motor vehicle safety, theft, emissions, or product recalls.
How Your DMV Information Is Released
Listed below are the confidential items collected on your DL/ID card application. This information is not shared unless authorized by the person or law.
Physical or Medical Information
This information is protected by California law.
DMV is authorized to release your address to:
- Courts, law enforcement, and other government entities.
- Financial institutions, insurance companies, and attorneys in cases that directly involve accidents.
This information is collected on your application in order to communicate with you regarding your DL/ID card application.
This information is protected by California law when combined with an individual’s name.
Social Security Number (SSN)
This information is collected pursuant to United States Code (U.S.C.), Title 42 §405, and CVC §§1653.5, 12800, and 12801. If you are eligible for an SSN, you are required by law to provide it on your DL/ID card application or your application will be denied.
Some government agencies have statutory authority to share taxpayer information with DMV for purposes of collecting a delinquent state tax obligation. Failure to pay the tax may result in the suspension of your DL. In addition, DMV is authorized to respond to requests for information from:
- Franchise Tax Board for tax administration purposes.
- Any agency operating pursuant to U.S.C., Title 42, Part A or Part D of Subchapter IV of Chapter 7 (commencing at §601 et seq.) for the purpose of collecting money owed in connection with programs for Temporary Assistance for Needy Families and Child Support/Establishment of Paternity.
If you are eligible and wish to register to vote, or change your address, your voter registration information will be provided to the Secretary of State. This information will not be made available to the general public.
Government and Commercial Requesters
State law allows government and commercial requesters who have an approved account with DMV to obtain information on your DMV record for a “legitimate” business use (e.g., licensed insurance companies) without notifying you.
Your information may be used or shared through the following databases and/or systems, as authorized by law.
Commercial Driver License Information System (CDLIS)
CDLIS is a nationwide computer system that enables state driver licensing agencies to ensure each commercial driver has only one DL and one complete driver record. State driver licensing agencies use CDLIS to complete various transactions, including:
- Transmitting out-of-state convictions and withdrawals.
- Transferring the driver record when a commercial DL holder moves to another state.
- Responding to requests for driver status and history.
Problem Driver Pointer System (PDPS)
PDPS allows authorized jurisdictions and other organizations to check the National Driver Registry (NDR) data. NDR is a computerized information database about drivers who have had their DL revoked or suspended, or who have been convicted of serious traffic violations, such as driving while impaired by alcohol or drugs. PDPS indicates the state where an individual’s driver status and history information is stored. Using the information received from PDPS, the issuing state decides if the applicant is eligible to renew or receive a new DL.
DMV checks the driving record status in other jurisdictions through NDR prior to issuance of a California DL. You will not be issued a California DL if another jurisdiction has withdrawn your driving privilege.
If you have any questions, contact:
Department of Motor Vehicles
Chief Privacy Officer
PO Box 932328, MS F127
Sacramento, CA 94232-3280