Vehicle Industry Registration Procedures Manual

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Section 11 of 38

Chapter 10: Renewals

10.090 Nonreceipt of Renewal Notice

When a vehicle owner indicates they did not receive a renewal notice, the vehicle record must be reviewed to determine if there are any conditions that would prevent a renewal notice from being generated.

Change of Address—If a change of address occurred and DMV was not notified, the renewal notice is destroyed when it is returned “unclaimed” to DMV.

“Mail To” Address on File—A “mail to” address can only be added/changed/deleted by submitting a Notice of Change of Address (DMV 14) form or submit a Change of Address online.

The procedures below must be followed:

  • Key the new address.
  • Instruct the applicant to complete a DMV 14 or submit a Change of Address online.
  • Paperclip the DMV 14 to the front of the application.

Notice of Release of Liability (NRL) on Record—If the applicant is:

  • The registered owner of record, they must submit:
    • The usual renewal requirements.
    • The registration card or a REG 156.
  • The procedures below must be followed: Verify the applicant’s identity.
  • Not the registered owner of record, they must submit:
    • An application to transfer the vehicle into their name.
    • Collect the fees due on a report of deposit of fees (RDF).
    • Instruct the applicant to return the documents required for transfer with the RDF receipt.