Vehicle Industry Registration Procedures Manual

Driver Education illustration

Section 11 of 38

Chapter 10: Renewals

10.190 Vehicles With a Personalized License Plate Application in Process

When a personalized license plate application is in process and the customer has not received the license plates, advise the customer to:

  • Mail the renewal fees with the renewal notice showing the license number currently on the vehicle to DMV headquarters in the return envelope provided with the renewal notice. The personalized license plate renewal fee is not due.
  • Bring the registration card and the license plates currently assigned to the vehicle with them when they return to the office to pick up the personalized license plates.