Vehicle Industry Registration Procedures Manual

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Section 11 of 38

Chapter 10: Renewals

10.010 Changes Noted on the Renewal Notice

Vehicle owners sometimes indicate changes on the renewal notice, such as a new address, a change/deletion of the lienholder’s name, or a name correction. Address changes can be recorded when the renewal is processed. Other changes require additional documents and/or fees.

Process as follows:

If the Notice Shows aThen
Change of addressKey the new address as shown.

Collect the fees due and issue the sticker.
Change or deletion of a legal ownerDo not change the legal owner information.

Process a renewal transaction and collect the fees due and issue the sticker.

Instruct the customer to submit the properly released title and transfer fee. For mail items, send the owner a Receipt of Change or Correction (REG 3117) form.
Change of name or correction to a misspelled nameDo not change/correct the name.

Process a renewal transaction and collect the fees due and issue the sticker.

Instruct the customer to submit the title and a REG 256 with the Name Statement section completed.