Vehicle Industry Registration Procedures Manual

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Section 27 of 38

Chapter 26: Refunds

26.025 Refunds on Renewal Fees

Chapter 26 Refunds

26.025 Refunds on Renewal Fees

Renewal Fees Already Allocated—Use the following guidelines for accepting or refusing refund requests for fees that have already been allocated:

If Renewal Fees Were PaidAdvise the Applicant
Before the vehicle was sold or transferred to another owner• A refund is not due because the fees were not collected in error.
• The vehicle was sold/transferred as a currently registered vehicle.
And the vehicle was wrecked, junked, salvaged, or stolen after the registration renewal date

And the vehicle left California after the registration renewal date
• A refund is not due because the fees were not collected in error.
• Fees are due because the vehicle was operated during the registration period for which the fees were paid.
By the customer in error and the vehicle was not operated during that entire registration period• A refund is not due because the fees were not collected in error.
• A Planned Non-Operation Certification (PNO–REG 102) form should have been filed in lieu of paying the renewal fees.
After the vehicle was sold or transferred to another owner
• To complete an Application for Refund (ADM 399) form.
• To submit it to the address shown on the ADM 399 with the registration card, and unused sticker or a Statement of Facts (REG 256) form explaining what happened to the registration card and sticker.
And the vehicle was wrecked, junked, salvaged, or stolen before the renewed registration period
And the vehicle left California before the renewed registration period
On a vehicle owned by a NRM owner who is not subject to the VLF portion of the fees paidTo submit the following to the address shown on the ADM 399:
• A completed ADM 399 and Nonresident Military (NRM) Vehicle License Fee Exemption (REG 5045) forms.
• The current registration card.
A corrected registration card reflecting the owner’s NRM status will be issued.
NOTE: The registration card is not required for requests of VLF paid for a prior registration year.
Before the effective date of the renewed registration and the owner decides that the vehicle will not be operated during the renewed registration periodTo submit the following to the address shown on the ADM 399:

• A completed ADM 399 and Planned Non-Operation Certification (REG 102) forms.
• The registration card, and unused sticker or a REG 256 explaining what happened to the registration card and sticker.
NOTE: A PNO may be filed for a nonoperated vehicle up to 90 days following the registration expiration date.The PNO filing fee and any penalties due will be deducted from the refund amount.